Warranty | Returns | Free Shipping
Warranty
Warranty | 1-Year Limited
Returns
Free Returns Within 30 Days
(This does not apply to part orders. Parts are non-returnable.)
DK2 makes it easy for you with free returns. You can return your purchase for free within 30 days.
Exclusions details on freight returns and part items that are not eligible for return are listed below.
Please note that non-defective items that have not been opened should be returned in new condition. Outdoor power equipment that has been fill with gasoline is not eligible for return unless defective. DK2 trailers are non-returnable when assembled. Please visit www.detailk2.com/warranty to submit a webform for any damaged/defective trailer part.
Return Material Authorization (RMA) numbers are good for 30-days from the date of issue.
Common Reasons for Return
Defective Product
DK2 handles thousands of items, and sometimes things go wrong. If an item arrives to you defective, let us know and we will make it right.
Damaged Product
Items ship out all the time, and sometimes accidents happen. These incidents are rare, sometimes items can arrive to you with damaged packaging. Let us know right away if this occurs so that we can make it right.
Incorrect Product
If you receive an incorrect order, we will get the return process started. We will make it right by you and get the correct item shipped immediately.
Free Shipping
Order Confirmation
Upon placing your order, an order confirmation email will be promptly sent to you. This email signifies that your order has been received in our system, and we have pre-authorized your credit card for the purchase. Simultaneously, we reach out to our suppliers to confirm the item's availability for immediate shipment. If, for any reason, your item is on backorder or unavailable, we will cancel the pre-authorization and contact you via email. However, if your selected item(s) are readily available for immediate shipment (within 5 business days), we will proceed to process the charges and submit the order for shipment.
Order Shipment
For in-stock items, once we process the charges to your credit card, your order will typically ship within five business days from the date of your order. You can expect tracking information to be sent to the email address you provided during checkout within 24 hours of your order leaving the warehouse. If, for any reason, you do not receive tracking information within six business days, please feel free to follow up with us at sales@mygaragesupplies.com.
No Shipping Outside the USA
Please note that we do not offer shipping outside the United States.
About The Brand
At DK2, they always forged their own path, creating new ways for professionals and do-it-yourselfers to get the job done for over 3 generations and counting.
From their humble beginnings as a small business out of a basement in Burlington, they have grown into an industry leader with 6 unique product lines and hundreds of items distributed across North America. Their business is ever-changing but their purpose has remained the same - to bring innovative, high-quality, and dependable products to the hard workers who need them.
They lead a business driven by innovation, and DK2 continues to deliver by offering a diverse portfolio of best-in-class products, including Outdoor Power Equipment, ELITE ENERGY™ Battery Powered Outdoor Power Equipment, Snowplows, Trailers, and Auto Accessories, which reflect who they are as well as our approach to always improving how their customers work.
