Expandable Capacity: Double Your Power Easily increase your off-grid power with our expandable satellite battery. Simply connect it to a Superbase V to double your total capacity to 12.8 kWh/9.2 kWh. Need even more power? Add up to 4 batteries to get a whopping 32 kWh/23 kWh!
Effortless Plug-and-Play Installation: Our satellite battery is designed to be plug-and-play. Simply stack it on top of a Superbase V and it's ready to go. You can even add more batteries to the system with the included cable, giving you the flexibility to expand your power as needed.
Versatile Charging Options: Charge your on-road essentials with ease thanks to our satellite battery's 3 different outlets. Featuring an Anderson, 12V/10A cigarette lighter, and XT90, you'll have plenty of options to keep your devices powered and ready to go.
Compatible with Solar Panels: Harness the power of the sun and connect your solar panel directly to our satellite battery for a maximum input of 600W. With solar panel compatibility, you'll have a reliable and sustainable source of power for all your off-grid adventures.
Specifications
B4600:
- DC Input:XT90 Input: 12-150V?10A, 600W Max
- Output:
1x Car Outlet: 12.6V?10A
1x Andersen: 12.6V?30A, 378W
MaxXT90: 12-60V?10A, 600W Max (App enabled)
- In The Box: Handle Cover, MC4 to XT90 cable
- More: Smart APP compatible
B6400:
- Battery type: Semi-solid State
- DC Input:XT90 Input: 12-150V?10A, 600W Max
- Output:
1x Car Outlet: 12.6V?10A
1x Andersen: 12.6V?30A, 378W
MaxXT90: 12-60V?10A, 600W Max (App enabled)
- In The Box: Handle Cover, MC4 to XT90 cable
- More: Smart APP compatible
Manuals
Zendure | ZDSATB4600 Satellite Battery B4600 User Manual
Zendure | ZDSATB6400 Satellite Battery B6400 User Manual
Warranty | Returns | Free Shipping
Warranty
Warranty Period
The warranty periods for our products are as follows:
|
Product
|
Base Warranty
|
Warranty Extension*
|
Total Warranty
|
|
SuperBaseV/Satellite Battery/Smart Home Panel
|
3 Years
|
2 Years
|
5 Years
|
|
400W Solar Panel/320W Solar Panel/Mobile EV Charger/All SuperBase V related accessories
|
3 Years
|
N/A
|
3 Years
|
|
SuperBase Pro/SuperBase M
|
2 Years
|
1 Year
|
3 Years
|
|
200W Solar Panel/All SuperBase Pro and SuperBase M related accessories
|
2 Years
|
N/A
|
2 Years
|
|
Power banks
|
2 Years
|
N/A
|
2 Years
|
|
Solar cables, battery cables and micro inverter cables
|
1 Years
|
N/A
|
1 Years
|
*A Warranty Extension is offered for some of our products. To receive a warranty extension, youll need to register your product in the Zendure app, and there may be additional costs or other conditions involved.The table above indicates the warranty periods for products purchased from Zendure or its retail partners. Warranty periods for products ordered through Zendures crowdfunding campaigns (Kickstarter, Indiegogo, etc.) may differ. Please review your products documentation for more information.
NOTE: THIS WARRANTY POLICY IS LIMITED TO ZENDURE PRODUCTS ONLY. IN THE CASE OF ANCILLARY PARTS OR ADD-ON DEVICES SUPPLIED BY ZENDURE, PLEASE REFER TO THE WARRANTY TERMS PROVIDED BY THE RELEVANT MANUFACTURER.
The effective warranty period starts from the date of the products purchase, as indicated on the appropriate invoice, receipt, or billing statement.To verify your purchase and to better serve you, we may require information about your order (the sales receipt including date of purchase, order ID/number, and the name of the retailer), your warranty card, and when applicable, your product's serial number.
Warranty Exclusions
In the event of damage related to the causes listed below, no warranty claims will be acknowledged or accepted. Claims that relate to defects that are caused by the following factors are not covered by Zendures warranty obligations.
(1) Can not provide proof of purchase
(2) Force majeure (storm damage, lightning strike, overvoltage, fire, thunderstorm, flooding; social causes such as war, turmoil, government intervention, strikes, embargoes, market conditions, etc.)
(3) Accidental damage, misuse, abuse, non-compliant use, normal wear and tear, theft, loss, or confiscation
(4) Improper application of electrical supply voltage, current and/or frequency
(5) Improper installation, commissioning, start-up, configuration, or operation (contrary to the guidance detailed in the installation manual supplied with each product)
(6) Inadequate ventilation and circulation resulting in insufficient cooling and natural airflow
(7) Modifications to any part of the product
(8) Unauthorized repair attempts
(9) Products whose serial number sticker or imprint has been removed, defaced or tampered with
(10) Products purchased from unauthorized dealers/resellers
(11) Free products/rewards/gifts
(12) Products used outside of the purchasing region, and products that are shipped to areas that are not easily accessible by courier or freight services, such as overseas or remote islands
(13) Cosmetic or superficial defects, dents, marks or scratches, which do not influence the proper functioning of the product
(14) This limited warranty does not cover any battery cell or product containing a battery cell unless you fully charge the battery cell within thirty (30) days of receiving the product and subsequently charge it at least once every 3 months. Failure to do so will void the warranty for the battery cell and coverage for any associated damage or malfunctions. It is preferable to fully charge it within seven (7) days of receiving the product.
Furthermore, this limited warranty and related service will not exceed the original cost of the Zendure product.
Please note that these warranty terms and conditions are subject to change without prior notice. The Zendure Support Team reserves the right to make a final determination regarding warranty service eligibility, and to determine the appropriate solution, which may include replacement, repair, or refund, at its sole discretion.
Returns
Cancellation
If you need to cancel an order placed on a Zendure official website, we offer a full refund for orders canceled within 24 hours of purchase if the item has not yet been shipped.If you request a refund more than 24 hours after the order was placed and before the item has been shipped, a transaction fee will be charged (2.6% for credit card users, 3.6% for PayPal users). Please note that once the item has been shipped, we are unable to cancel the order.If you have any questions or concerns regarding your order, please contact us for assistance. However, we do not offer compensation for any losses resulting from the cancellation of crowdfunding or pre-sale orders, including but not limited to principal, interest, exchange rates, and opportunity costs. By participating in crowdfunding or pre-sale orders, you agree to assume any such losses that may arise from their cancellation.
Returns & Refunds
At Zendure, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return your product(s) to Zendure within 30 days from the date the item was received.To initiate a return, please
Contact Us
and include your name, the item(s) you want to return, and order information with sufficient proof of purchase, such as the order number from online purchases made through Zendure or a sales invoice. It may be necessary to provide more than one type of proof of purchase to process a warranty claim (such as a receipt of money transfer and confirmation of the address the item was originally shipped to).Buyers must also provide the defective item's serial number and/or visual proof depicting the defect. It may be necessary to return an item for quality inspection.Zendures support team will reply to you within 1-2 business days, for processing Return Merchandise Authorizations (RMA). All returns must be assigned an RMA number for processing.Write the RMA number on the shipping label on the outside of the package. RMA numbers should be clearly displayed on the return shipping label of any package being returned to Zendure. Do not write the RMA number on the green carton box.Packages without an RMA number on the return shipping label may not be accepted by our local warehouse.Please note that we will charge a transaction fee if you apply for a refund (2.6% for credit card users, 3.6% for PayPal users).Please note that :
- Any returned item must not be an open-box product.
- Any returned item must be returned with their included product manuals, cables, and all accessories. We can not accept any returns if the product is damaged or missing in-the-box accessories.
- Shipping charges are not refundable. The customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility.
- Zendure is not responsible for lost or damaged products.
- Zendure can not accept returns of overstock inventory from authorized resellers more than 6 months or 180 days from the delivery date.
After we receive the returned item(s), please allow 5-7 business days to process your refund. Refunds will only be credited back to the original payment method used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement.Please note that we only accept returns and refunds for products purchased directly from Zendure. Customers who purchased our products from authorized resellers should contact the reseller directly for returns and refunds. If you purchased the product directly from Zendure and wish to initiate a refund, please follow our return and refund policies as outlined above.
Replacement
Zendure will replace (at Zendure's expense) any Zendure product that fails to operate during the applicable warranty period due to a defect in workmanship or material, if that product is not repairable. The expiration date of the replacement products warranty will be the same as that of the original product.
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Order Confirmation
Upon placing your order, an order confirmation email will be promptly sent to you. This email signifies that your order has been received in our system, and we have pre-authorized your credit card for the purchase. Simultaneously, we reach out to our suppliers to confirm the item's availability for immediate shipment. If, for any reason, your item is on backorder or unavailable, we will cancel the pre-authorization and contact you via email. However, if your selected item(s) are readily available for immediate shipment (within 5 business days), we will proceed to process the charges and submit the order for shipment.
Order Shipment
For in-stock items, once we process the charges to your credit card, your order will typically ship within five business days from the date of your order. You can expect tracking information to be sent to the email address you provided during checkout within 24 hours of your order leaving the warehouse. If, for any reason, you do not receive tracking information within six business days, please feel free to fo
