[Excludes Mesa Burglary & Fire Gun Safes or Constitution Safes]
Manufacture Defects
Mesa Safe Company will guarantee your Mesa Safe free from defects for a period of one year from original purchase date on manufacture defects only. This warranty is non-transferable and only applies to the original owner with a proof of purchase from an authorized dealer.
Mesa Safe Company will not, under any circumstances, be liable to the initial consumer for any incidental, consequential, special, exemplary, or punitive damages arising out of the purchase or use of any Mesa Safe Company product(s) including fire resistant steel safes. Mesa Safe Company’s liability for any breach of this warranty shall be limited exclusively to repair or replacement of the defective product(s), as described above or a refund of the product(s). In no event shall Mesa Safe Company’s obligation under this warranty exceed the price of the original product(s). Under no circumstances will Mesa Safe Company be held liable for contents stored inside the Safe(s)
To receive any services from Mesa Safe Company, you must contact Mesa Safe Company’s Help Desk and go through troubleshooting procedures. If you do not want to go through any troubleshooting procedures, any services provided by Mesa Safe Company will not be covered under the warranty.
If onsite service is required, you must sign a Mesa Safe Company Disclaimer before an onsite technician is sent out. If the onsite technician determines the problem(s) to be caused due to user error, you will be held liable for all costs related to the service.
Mesa safe company will not be responsible for any uninstallation or reinstallation of product(s).
Missing Parts
Mesa Safe Company must be notified of any missing parts within 30 days of receiving our product and must be supplied with a proof of purchase.
Limitations
This warranty is limited to the terms stated herein. All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded, except as stated above. Mesa Safe disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights as well, which will vary from state to state.
Return Policy
As an authorized dealer for Mesa Safe, we proudly uphold their return policy.
A 30-day return window from the date of delivery for eligible products is offered. Within this period, customers can initiate a return for a full refund, excluding custom or made-to-order products (refer to details below). It is the customer's responsibility to inspect the delivered products promptly and report any damage within 24 hours of delivery.
Should you wish to exchange your product, you may do so. However, the customer assumes responsibility for any shipping costs incurred during the return and exchange processes.
Please be aware that transaction fees will be deducted from your refund, depending on the method of payment used. This typically ranges from 2.9% + $0.30 to 5.99% + $0.30 for the transaction.
It's important to note that not all shipped orders are eligible for return, as we source our products directly from manufacturers. Thus, if the manufacturer prohibits us from returning a product, we are unable to facilitate a return. Variability in this policy may occur on a case-by-case basis, therefore, feel free to contact us for specific details regarding your brand or product.
Free Shipping
Order Confirmation
Upon placing your order, an order confirmation email will be promptly sent to you. This email signifies that your order has been received in our system, and we have pre-authorized your credit card for the purchase. Simultaneously, we reach out to our suppliers to confirm the item's availability for immediate shipment. If, for any reason, your item is on backorder or unavailable, we will cancel the pre-authorization and contact you via email. However, if your selected item(s) are readily available for immediate shipment (within 5 business days), we will proceed to process the charges and submit the order for shipment.
Order Shipment
For in-stock items, once we process the charges to your credit card, your order will typically ship within five business days from the date of your order. You can expect tracking information to be sent to the email address you provided during checkout within 24 hours of your order leaving the warehouse. If, for any reason, you do not receive tracking information within six business days, please feel free to follow up with us at sales@mygaragesupplies.com.
No Shipping Outside the USA
Please note that we do not offer shipping outside the United States.
About The Brand
Mesa Safe Company has established itself as a leader in the safe industry since 1981, taking pride in offering the world high-strength, quality safes.
The company was founded and is currently operated by George L. Vicente. He embarked on his journey in the industry at the age of sixteen, initially working for a local locksmith and has remained dedicated to the field ever since. After years of handling locksmith calls and establishing his locksmith company, Mesa Safe Company came into existence.
With over 40 years of experience in the safe industry, Mesa Safe Company presents all-steel safes designed by an individual who has legally mastered the art of breaking into safes for most of his life. The question of whether it's easy to breach a Mesa Safe is unequivocally answered with a resounding "NO." All safes boast all-steel construction and employ a high-quality locking system.
Having developed a diverse range of residential and commercial, all-steel safes, the company identified a gap in accessibility for small business owners to cash management depository safes without breaking the bank. This realization fueled the mission to make depository safes easily accessible and affordable.
Through global resources, Mesa Safe Company found a way to deliver high-quality depository safes to the public at a competitive price, making it the first to introduce depository safes to mass retailers.
The innovation didn't stop with depository safes; utilizing the same resources, Mesa Safe Company has "Raised the Bar" on residential safes without increasing costs. All safes feature commercial-grade security. Additionally, the company has elevated drop-ship ordering with white-glove delivery. Beyond merely delivering the safe, the service includes placing it in the desired location, anchoring it to the ground (depending on the model), and removing and hauling away the box and pallet.
The company also boasts a knowledgeable technical support team reachable by phone or email, recognizing that the world is not perfect. Always remember, according to Mesa Safe Company, "Better MESA SAFE than sorry!"
