Auxx-One 400 lbs Lift for Garage - Bike, Kayak, Jeep-Top, Canoe, and More
Shipping & Returns
Shipping Policy:
Order Processing: Orders placed before 1 PM PT on weekdays are processed the same day. Weekend and holiday orders are processed the next business day.
Delivery Locations: Shipping is available to all 50 states, with additional time and costs for Alaska and Hawaii.
Shipping Costs: Shipping is free within the contiguous U.S., while orders to Alaska and Hawaii incur a $250 fee per large item. Shipping fees to these states are non-refundable.
Carriers & Delivery: FedEx Ground is used for most products, with delivery times ranging from 1-5 business days in the contiguous U.S. Larger items require a signature upon delivery.
Damaged Products: Customers should report any damaged items immediately for assistance.
Return Policy:
60-Day Money Back Guarantee: Customers can return products within 60 days for a full refund. Returns made between 60-180 days from purchase are subject to a 15% restocking fee.
Eligibility: Items must be in similar condition as received but do not need to be in original packaging. Returns of modified or damaged products are not accepted.
Partial Refunds: Partial refunds may be granted if products are returned damaged or more than 60 days after delivery.
Refund Process:
Once a return is received, the item will be inspected, and a notification will be sent regarding refund approval or rejection.
Exchanges: Items can only be exchanged if defective or damaged.
Return Shipping: Return labels can be provided, with a deduction of $180 from the refund for shipping costs. Customers are responsible for return shipping if the product was damaged during use.
Warranty Policy:
Coverage: The warranty covers defects in material and workmanship for 2 years from the purchase date.
Remedy: Auxx-Lift will provide replacement parts or, if necessary, a replacement product. Replacements may consist of new or reconditioned parts.
Exclusions: The warranty does not cover commercial use, misuse, accidents, damage in transit, or failure to follow the owner’s manual. Shipping costs on warranty replacements are the customer’s responsibility.
About The Brand
Auxx-Lift was founded to solve a common problem—lack of space—and create innovative garage storage solutions. As a family-owned business, Auxx-Lift strives to be a helpful guest in customers’ homes, focusing on building the strongest, safest, and longest-lasting storage products. They are committed to manufacturing in the USA and creating jobs.
The company’s journey began in 1992, when founder Lutz first created a manually operated ceiling platform in his small German home to store his children’s toys. Over the years, Lutz moved to the U.S. and, alongside his son Chris, founded LFK Machinery, launching the first Auxx-Lift product in 2016. Though the Kickstarter campaign was not as successful as hoped, it proved the market potential.
Since then, Auxx-Lift has developed several versions of its motorized storage platforms, including the Auxx-Lift 2.0 with a 600 lbs capacity, the Attic-Lift for attic storage, and the Auxx-One, a garage hoist with a multi-purpose frame.
Auxx-Lift continues to innovate, with the mission of providing easy-to-use, durable, and DIY-installable products for a clutter-free garage.